Wave Email Terms of Service

Effective Date: 1 April 2025

Introduction

Welcome to Wave Email. By accessing or using our services, you agree to be bound by these Terms of Service. If you do not agree, you may not use our platform.

Services Provided

Wave Email provides an email marketing platform for businesses to send email campaigns. Users must have an active subscription to access our services.

Account Registration & Responsibilities

  • You must provide accurate and complete information when registering an account.
  • You are responsible for all activity that occurs under your account.
  • You agree to keep your login credentials confidential.

Acceptable Use

  • You may only use Wave Email to send emails to subscribers who have given explicit consent.
  • You must comply with all applicable email marketing laws, including CAN-SPAM, GDPR, and other regulations.
  • You may not use Wave Email for spam, phishing, or other prohibited activities.

Subscription & Payment

  • Wave Email operates on a subscription-based pricing model.
  • Subscription fees are billed in advance and are non-refundable.
  • Failure to make timely payments may result in account suspension or termination.

Data Ownership & Security

  • You retain ownership of all data uploaded to Wave Email.
  • We implement reasonable security measures to protect user data, but we do not guarantee absolute security.
  • You are responsible for ensuring the legality of the data you upload and process.

Limitation of Liability

  • Wave Email is not liable for damages resulting from service interruptions, data loss, or security breaches.
  • In no event shall our total liability exceed the amount paid by you for the service in the preceding three months.

Termination & Suspension

  • We reserve the right to suspend or terminate accounts that violate these terms.
  • Users may terminate their accounts at any time, but subscription fees are non-refundable.

Changes to Terms

  • We may update these Terms of Service at any time, with notice provided to users.
  • Continued use of the service after changes take effect constitutes acceptance of the revised terms.

Governing Law

These terms are governed by the laws of Australia. Any disputes arising from these terms shall be resolved in the courts of Australia.

Contact Information

For any questions regarding these Terms of Service, please contact us at support@waveemail.com.